How can I place an order?
To place an order, simply browse our store, select your desired items, and add them to your cart. When ready, proceed to checkout where you can enter your shipping information and payment details.
How do I contact customer support?
For any questions or concerns, you can reach us via email at info@rendomunicorn.com. Our customer support team will respond within 24-48 hours.
How long does shipping take?
Shipping times vary based on your location: • USA, Europe, New Zealand, and Canada: 7-12 business days • South America, Middle East, India, Africa: 10-20 business days Please note that delivery may be longer during busy seasons (e.g., Black Friday, Christmas).
Shipping and Return
Shipping Policy • Delivery Time: Orders typically arrive within 7-12 business days for destinations such as the USA, Europe, New Zealand, and Canada. For regions like South America, the Middle East, India, and Africa, shipping may take between 10-20 business days. • Shipping Delays: During busy seasons like Black Friday or Christmas, shipping may be delayed beyond the usual timeframe. Rendom Unicorn also notifies customers if delays occur due to unforeseen circumstances. • Tracking: Customers will receive tracking details once their orders are shipped, allowing them to monitor the delivery process. Return & Refund Policy • Return Period: Customers have 30 days from the date of receiving their product to request a return. • Refund Process: Refunds are issued once the returned product is inspected, and the money will be refunded to the original payment method or to the user’s account balance for faster processing. • Damaged or Incorrect Items: Full refunds or replacements are provided for damaged, incorrect, or missing products. Customers are not required to return incorrect items. • Return Shipping: Customers are responsible for return shipping costs unless the product is damaged or incorrect.
What is Rendom Unicorn?
Rendom Unicorn is an online store that specializes in offering a variety of sensory-focused products, including premium lingerie, luxury pleasure toys, and innovative adult accessories. The brand aims to create immersive shopping experiences by utilizing advanced e-commerce technologies Rendom Unicorn stands out by focusing on emotional engagement through visual storytelling and unique packaging, making the shopping experience more memorable and personalized for its customers
What is your return and refund policy?
We offer a 30-day return policy. You can request a return within 30 days of receiving your product, provided that the item is in its original condition. For more information on how to return an item, please refer to our Refund Policy.